Training Overview

Improving the quality of one's human and social relationships at the workplace.

Duration of the training:
Managers, sales team Managers, Assistants, Hospitality staff
  • Practical exercises
Develop the essential skills needed for work
  • Identify the skills that are necessary for success at work
  • Identify one's own personal skills
  • Build a positive Relationship and trust
  • Create quickly a constructive exchange with others
  • Enhance one's listening and comprehension skills
  • Adopt appropriate behavior to an interlocutor
  • Adopt a clear and fruitful communication on a daily Basics
  • Use both verbal and nonverbal communication, for a better understanding
  • Know how to transmit information, to prevent misunderstandings
  • Obtain appropriate and accurate information